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This course has profoundly changed my understanding of management. I discovered that it is a discipline in its own right, based on methods, tools and a genuinely structured approach to thinking, going far beyond personal qualities or leadership. It is a profession that one learns, continuously.

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The classes had the advantage of allowing us to carry out lots of practical exercises. This enabled us to put the techniques we’d learnt into practice straight away, and, for me, made it much easier to master them.